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What is Banzai's Privacy and Security Policy?

We recognize the great importance of keeping your personal data private and secure. By using Banzai, you demonstrate a trust in us that we are determined to never violate in any way. We have prepared this Privacy & Security Policy to help you understand what information we collect from you, what we do with it, and how we protect it.

No one can compel us to reveal data which we do not have. For this reason, we limit the information we collect from you.

Children's Online Privacy Protection Act Compliance

We request the birth date of every visitor to our website seeking to create a student user account. In the event the birth date provided indicates a user to be under thirteen, we will not collect any personal information from that user and we will block them from using an email address as their username.

Notwithstanding any other provision of this Policy, Banzai never knowingly collects personal information from any user under the age of thirteen. In the event we discover or are informed that we have inadvertently collected personal information from a user under the age of thirteen, we will permanently delete such information and flag the user's account to prevent any future collection as soon as technically feasible. If you know or suspect any user under the age of thirteen to be using Banzai under pretenses of being thirteen or older, please contact us immediately via email at legal@teachbanzai.com.

Note that birth dates provided by student users under the age of thirteen as part of our COPPA compliance process will not be used for any other purpose and are deleted from our systems as soon as technically feasible.

Information we collect

Information you explicitly provide

As you sign up for and use Banzai and its related services, you will be given the opportunity to provide various pieces of information to us. While some of these items may be required to use Banzai, others are optional. You may provide this information to us in a variety of ways, including by interacting with our website, sending us an email or other electronic communication, and so on.

Information we obtain from your web browser using cookies

To improve your user experience, Banzai uses browser cookies as a means of recognizing whether you have visited the site before and, if so, in what capacity. While the contents of these cookies have meaning to us, they contain no information which could be used by anyone else to personally identify you.

Technical information we gather when you visit the site

Your browser passes certain information to our web servers during every visit, including data concerning the configuration of your computer and network connection and the means by which you are connecting to our site. This data may be recorded in log files stored on our server.

Information you give to a site which is affiliated with us

If you provide information to a third-party site with which we have an affiliate relationship, the operators of that site may share that information with us in accordance with their own privacy policy.

How we use your information

As you would expect, we will use the information we collect from you to deliver the services and, if applicable, the products associated with your use of Banzai. We may analyze this information in an effort to make Banzai better, as well as to improve the technical functioning of the system as a whole. From time to time, you may see customized content on your homepage or elsewhere within the site that is based upon our analysis of the information we have collected from you.

If you provide us with your email address, it will be used to deliver information related to your use of Banzai, the status of your account, and may occasionally be used to announce or discuss new and existing features and functionality. The only messages you receive as a result of using the service will be from us.

Information Sharing

We will only share information we collect from you with non-affiliated third parties in limited circumstances, as described below.

Student Account Users

If you sign up to use Banzai as a student, you will be required to associate your account with a class established by a user who has signed up to use Banzai as a teacher. By doing so, that teacher will have access to all of the information you provide in your interaction with the website. That teacher will also be able to login to your account and make changes as if they were you. Aside from the information sharing with teacher users described above, our information sharing of student user website data with other non-affiliated third parties is strictly limited to aggregated reporting and contains no personally-identifiable information.

Teacher Account Users

If you sign up to use Banzai as a teacher, we may share the information you provide to the website, including personally identifiable information including but not limited to your name and email address (but never your password) to non-affiliated third parties for the purpose of delivering optional products or services related to your use of the Banzai website. You have the right at any time to opt-out of this information sharing by emailing us at privacy@teachbanzai.com.

Technical Services

We may provide technical information about your use of the service (such as your Internet Protocol address) to third parties as necessary to provide services on the website or to enforce the Terms of Use.

We may elect to outsource certain technical services to third-party providers as necessary to ensure that you receive the best possible user experience. Authorized personnel at these organizations may be given access to databases containing user information for the sole purpose of performing technical maintenance tasks.

Legal Requirements

If we receive a subpoena or court order which we believe to be valid and enforceable, we reserve the right to share whatever information we have been ordered to provide.

Data Retention

Your user data may remain on our servers even after you stop using your account. If you do not intend to make further use of your Banzai account and would like us to permanently delete your user data send an email with your request to Banzai to privacy@teachbanzai.com. Make sure to include with your request the username you use to login to the website. Upon receiving this request, we will delete your user account and all associated data from our active website user database. Note, however, that your data may remain in our database backup files for a period of time.

Security

We protect your security both by limiting the amount of personally-identifiable data we retain, as described above, and by ensuring that appropriate measures are taken to secure the data we do store. Some of the security measures we've implemented are shown below.

SSL Encryption

When accessing critical parts of the Banzai website, transmissions between your web browser and our servers are encrypted using the Secure Sockets Layer protocol. Your data will be encrypted using a key up to 256 bits in length (the exact key length is dependent upon your browser).

Data Backup

All user data stored in the Banzai web application is backed up nightly, providing protection in the unlikely event that the server upon which your data resides fails or sustains physical damage.

Intrusion Protection

We have implemented a variety of technical safeguards to minimize the possibility of an unauthorized user gaining remote access to our servers. These measures include, but are not limited to, utilizing a firewall to protect server data, restricting the number of individuals with administrative access to the server and databases, and taking appropriate steps to secure administrative login credentials.

Password Encryption

Your password is stored in our user database in an encrypted format. Even server administrators do not have access to it.

Physical Security

All of our servers are located in secure facilities designed to deter attempts at unauthorized physical access.

Changes

Please note that this Privacy & Security Policy may change from time to time. We will always post the most up-to-date version of the Policy on our website for you to review. We will attempt to give you advance notice of any substantive changes, but reserve the right to make such modifications immediately if required.

Contact Information

If you have questions or concerns regarding our Privacy & Security Policy, feel free to contact us via email at privacy@teachbanzai.com or by letter at Banzai Inc., 2545 North Canyon Road, Suite 210, Provo, Utah 84604-5916.

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